What is your return & refund policy?

In the unlikely scenario wherein any product delivered by Rentickle is found to have manufacturing defect, the customer shall have the option to return the product within 48hrs of delivery and seek another product (with the same specifications) or seek refund of the amount paid by him/her. Please note that in case a manufacturing defect develops after the expiry of the initial 48hrs period (but within the term of the contract), Rentickle shall replace the product with another one however, refund shall not be applicable.

Rentickle undertakes to replace the defective product(s) within 7 business days of receipt of information from the customer. In case the customer has asked for a refund within 48hrs of delivery , the same shall be processed within 7 business days from the receipt of intimation by the customer. The refund shall be processed through the same means by which the payment was made.